To help us prioritise patients who are acutely unwell, we kindly ask that non‑urgent requests, such as sick notes or general administrative queries, are made after 10:00am where possible.

Our phone lines are busiest at 8:00am, when we need to focus on patients who require urgent medical care. Calling later for non‑urgent matters helps us provide safer and more timely care for everyone.

Thank you for your understanding and support.