What to Expect – Bracknell Urgent Care Centre

Our specialist urgent care team is here when you need help, advice and treatment for most common injuries that are urgent but not life-threatening:

Check In – You will be asked to provide our patient navigators with information about yourself and your reason for attendance. Once completed, just take a seat and wait for your name to be called.

Assessment – You will be seen by one of our clinicians who will assess the urgency of your injury. If you do not require treatment you may be given self-care advice or redirected to a more appropriate service.

Treatment – If you do require treatment you will be seen by one of our clinicians. The speed at which you will be seen, will depend on your urgent care needs.

Outcome – When you are ready to leave, you may be provided with self-care information and aftercare advice. We encourage all patients to tell us about their experience so please speak to any staff member if you wish to provide feedback.

At Bracknell Urgent Care Centre we can help with:

Minor Injuries:

  • We are able to treat patients who have minor injuries. These include sprains and strains, suspected broken limbs, minor head injuries, cuts and grazes, minor scalds and burns and wound infections. We can plaster or add a splint. If necessary, we will refer you for follow-up treatment.
  • The minor injury service is available to all patients registered within East Berkshire, North East Hampshire, Farnham, and Surrey Heath. Patients can access the service on a walk-in basis.
  • There are X-Ray facilities on site 7 days a week,  open from 8am – 7:30pm

Minor Illness:

  • Patients requiring a minor illness review, will need to arrange an appointment via 111 or their own GP.
  • The minor illness service is available to patients registered in Bracknell Forest and Ascot only.
  • Please note that we can see patients with illnesses by appointment only and we are not able to offer any treatment to patients with walk-in illnesses.
  • Please contact NHS 111 or your GP Surgery to be booked.
  • If you feel unwell, please get in touch with your GP Surgery, a local Pharmacy or NHS 111

Hospital emergency departments are for patients requiring emergency care for severe and life-threatening conditions. Please use the emergency department services carefully so they can best support those who need it most.