At Shakespeare Walk-in Centre we provide treatment for minor illness for our local community.

How our service works:

1.  Reception will take your details, ask a little bit about why you are here, give you an expected time to triage 
2.  At Triage we will assess you and take your observations and either give you an expected waiting time to be seen by a clinician OR they will signpost you to the right service. You will be asked to see a clinician or you may be signposted to Minor Injuries Unit, GP, NHS dental via 111 or Sexual Health.
3.  If you have been asked to see a clinician please take a seat in the waiting area. You will be seen in order of clinical urgency/priority in the department. If you do not respond to the clinician you may be discharged.
4.  Once your wait time is over your name will be called. You will be assessed by a clinician where you will either receive treatment, be redirected to another service or be discharged back to your GP

Please note we do not provide:

• Blood tests
• Scans
• Repeat Medication
• Sick Notes
• X-Rays