Our specialist urgent care team is here when you need help, advice and treatment for minor illnesses that are urgent but not life-threatening. 

Check In – You will be asked to provide our patient navigators with information about yourself and your reason for attendance. Once completed, just take a seat and wait for your name to be called.

Assessment – You will be seen by one of our clinicians who will assess the urgency of your illness. If you do not require treatment you may be given self-care advice or redirected to a more appropriate service.

Treatment – If you do require treatment you will be seen by one of our clinicians. The speed at which you will be seen, will depend on your urgent care needs.

Outcome – When you are ready to leave, you may be provided with self-care information and aftercare advice. We encourage all patients to tell us about their experience so please speak to any staff member if you wish to provide feedback.

At Shakespeare Walk In Centre we can help with the following conditions:

• Coughs and Colds
• Chest lnfections
• Wound Infections
• Sore Throats
• Headaches
• Urine infections
• Eye Infections
• Rashes
• Bites and Stings
• Acute Exacerbations e.g. infective COPD

What we are unable to help with:

• Injuries that may require an x-ray
• Dental problems – We can only provide pain relief and not antibiotics
• Long standing medical conditions that are managed by your GP
• Repeat prescriptions – short supply only 2 days of certain medication
• Fit notes/sick notes
• Referrals or Scans

Medications we cannot prescribe:

• Benzodiazepines
• Antipsychotics
• SSRI
• Sleeping tablets
• Controlled drugs
• Specialist drugs from a consultant

These MUST be done by your own GP