Helen Clements - Associate Director Patient Safety & Experience



After initially attending a university in Cardiff to study International Hotel Management, I had a bit of career change in my early 20’s. I decided that I wanted to become a Nurse and trained at The Royal Free Hospital/ Middlesex University where I qualified in 2004. My first nursing role was as a Community Nurse in Tower Hamlets, East London. After a couple of years learning the ropes, I moved to Essex and spent several happy years District Nursing in Uttlesford. I became a Non Medical Prescriber in 2014 whilst working as a Community Matron and then Joined OMG in November 2014 as an Advanced Nurse Practitioner. Soon after this I became the Clinical Service Manager of Sheffield Walk in Centre.

In June 2019 I became The Head of Patient Safety and Quality and Head of Nursing for OMG. This is a national role and every day is different. I am lucky to be able to work with some fantastic colleagues across all of our sites and my favourite days are the ones when I can go and visit them. I support our teams with complaints, event reporting and analysis, patient feedback, audits and significant incidents through monthly quality meetings. We use these meetings to identify where we can make improvements to our services and then I share these learnings across the group. I chair our Clinical Governance committee; I am involved with Quality Improvement and help facilitate our Quality Improvement Forum. I am also the Adult Safeguarding Lead for OMG and facilitate our Safeguarding Forum.

I am passionate about providing high quality care to our patients and I am very happy that I work for a company which puts this at the forefront of what they do.

Outside of work I enjoy spending time with friends and family and walking my dog. I read avidly, play the flute and have recently started teaching myself to play the piano.