As part of the Maturity Matrix, introduced back in 2019, PCNs were encouraged to form a plan of how they would engage and connect with their patient population. The vision was that community representatives, and the community voice, were to become embedded into the PCNs’ working practices. Engagement with service users and the wider community was to feature as an integral part of PCN planning and decision-making. Nearly 2 years on, we explore the barriers that some networks have faced and share best practice examples of successful approaches from across the country. We’ll talk about the tips, tools and techniques that you can take, if you’re just starting out on your journey as a PCN looking to engage with your patient population.
About us: Here at OneMedical Group, we understand what it takes to be part of a successful integrated health care system. We operate innovative primary and urgent care services and are active members and supporters of PCNs, supporting over 2 million patients nationwide. Our team share experiences and work with like-minded organisations, to improve lives and create a better future. Our 30 minute bite size lunch time webinar series bring together industry experts and specialists to share stories and knowledge. With a different subject every three weeks, we discuss topical questions with a hand-picked panel. From COVID-19 to emerging models of care and new national guidance, our team share their top tips and insights and answer live questions from the audience.
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