Rob is a Wellbeing Nurse at Sheffield Walk-in Centre (SWIC)

At OneMedical Group, we support our team members with training opportunities and encourage them to pursue career journeys that best fit their unique skills, interests and aspirations.

In our Career Spotlight series, you can read about the rewarding careers and achievements of the people who work here, and how we help them develop to do their best work. Find out what they do in their day-to-day role, how working for OneMedical Group has shaped their career and the positive impact they have on their local communities.

This time, we caught up with Rob to discover how he chose the path he is on today.

Starting his career at SWIC in 2013 as a Security Guard, Rob was instrumental in setting up the Wellbeing Service at Sheffield Walk in Centre (SWIC).

Tell us a bit about yourself.

I started at SWIC as an agency security guard in August 2013. When a Patient Navigator post became available at SWIC I applied, and was successful, with my first shift on reception on New Year’s Day 2014. It was a busy day, but that gave me a great chance to get comfortable working with the system.

I had left school with fairly poor grades, so I decided to go back into education to change that. In 2018, I became a Patient Advisor at SWIC while studying a foundation degree in Professional Practice, then became a Healthcare Advisor. The foundation degree led into year two of the Adult Nursing bachelor’s degree.

My managers at SWIC were so supportive, and kept me going to complete the degree. After achieving my Adult Nursing degree, I started my Wellbeing Nurse role, and set up the Wellbeing Service at the Centre. I also became the local Safeguarding Lead.

What do you like most about your role?

Definitely the people! I think you can fall in love with a job, and I’ve fallen in love with this one. I have a lot of loyalty to the Centre.

I’m so proud of my journey to get where I am today, and setting up the Wellbeing Service to be what it is now. This service is the best of both worlds: it’s a safety net for clinicians, who might need support in their roles, and it also gives patients a safe space where they are rather than being signposted elsewhere. It’s provided a pathway that wasn’t there before.

What does a typical day look like for you?

I’ll usually check my emails first thing, see what appointments are booked and the space available for walk-ins. As the Safeguarding Lead, there might be a referral from someone for me to act on. But then it depends which patients walk through the door. I really appreciate the variety of my role. There is no ‘typical day’!

What’s next for you?

I feel very fortunate that I got to change my career the way I have. It’s hard to move from a security role into nursing. I wouldn’t be where I am without the support from SWIC’s management and my colleagues – I’m so grateful to them for taking the chance on me. I’d like to be here for another ten years!

I’d like to develop more in management and leadership. Looking at what the service needs right now, it would also be great to look at becoming a social prescriber, or doing a prescribing course to be able to prescribe mental health medication.

I’m a strong believer that whatever happens, happens. My path has been very different to anyone else at the walk-in centre. I hope to keep enjoying myself in my role and see what opportunities come up, and go from there.

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