Introduction
Located in the Seafield area in the West of Aberdeen, Great Western Medical Practice delivers healthcare for 10,000 patients from the ground floor of a modern health centre.

The practice is made up of various healthcare professionals to meet extensive patient needs and offers a variety of telephone, face-to-face and video appointments between 8am and 6pm, Monday to Friday.

There is parking available and the Practice is close to amenities, including pharmacies, shops and local bus routes.

Telephone line options

Our telephone line has 4 options to choose from:

Option 1 – for genuine medical emergencies

There is some confusion around Option 1 – and Option 2 when patients are looking for urgent appointments that day. Option 1 should only be used for life threatening conditions such as:
• Breathing difficulties/shortness of breath
• Heart attack type symptoms
• Stroke
• Heavy Bleeding
• Palliative care
• Severe allergic reaction

If you call option 1 and it is not a genuine emergency you will be asked to re-dial and chose option 2. Please be aware we only have one incoming “option 1” line and you could be holding up a patient who is in an emergency situation.

Option 2 – appointments and enquiries –

Option 3 – if you are unable to attend the doctor and wish to be seen, please call before 11 am. Any calls after 11 am go to the emergency doctor to assess.

Option 4 – results line is available between 11am – 12.30pm and again between 1.30pm – 3 pm

*** The telephone number that is displayed when we call you has recently changed to 0300 373 0717, you will not be able to call this number back, this will be the same for calls from most of NHS Grampian***

Updated March 2025

Patient Hub

Please find below our Patient Health Questionnaire, Home Blood Pressure Monitoring instructions and tracker as well as our HRT/Contraception review document

Patient Health Questionnaire

Home Blood Pressure Monitoring

HRT/Contraception Review

Prescriptions

Car parking

A free car park is available for patients.

Translation service

If English is not your first language, or you have any other requirements, please ask at Reception to see if our translation service can help you. Please note that this is not always available straight away and may require an additional wait whilst a translator is sourced. This service is usually provided digitally rather than a translator attending in person.

Chaperones

Should you wish, patients are able to take someone into their appointment with them. However, should you wish someone to accompany you but do not have anyone with you, please ask at Reception if one of our team can act as a chaperone. Please note that we may also ask that a chaperone accompanies you in your meeting.

Can’t make your appointment? 

Please inform us is you are unable to attend your appointment so that the space can be made available to other patients.

Patient Information Booklet

Our detailed Patient Information Booklet is now available to download. It contains useful information about Great Western Medical Practice and the services we offer. You can view or download the booklet here: Great Western Patient Information Booklet

Policies

Please ask at Reception if you would like to see a copy of one of our policies.

Private Work Policy Document

Private Work Policy GWMP

Duty of Candour

Duty of Candour Policy

Chronic Pain Community Appointment Day at Bon Accord Centre

Are you living with chronic pain? Come on down to the Vaccination and Wellbeing Hub at Bon Accord Centre, on the 5th of February, for a special day dedicated to support, information, and community connection! More information here: https://www.facebook.com/share/p/19vdJ99e19/