Car parking

We offer convenient parking options for patients and visitors. There are 5 parking spaces available at the front of the building, including dedicated disabled parking spots. Additionally, you’ll find a few parking spots along the side of the building, and further parking located towards the rear of the surgery.

Your NHS Online Account

To access your Online NHS Account, click here.

Using the NHS App

Read the NHS guide to using the NHS App, here.

Calling for Appointments

Patients calling to make an appointment can call between 8:30am and 18:00pm however, where possible we ask that patients ring between 8:30am to 1:00pm Monday to Friday.

Calling for Prescriptions

Repeat prescription requests can only be made over the phone between 11:00 to 1:00pm. Don’t forget that you can also order your prescription through the NHS App or by emailing somicb.mmcprescriptions@nhs.net. Written requests can still be made through using the post box in the waiting room.

Self Referral to Midwife

Self refer your pregnancy to the Somerset Midwife NHS service. It provides a single point of access for all maternity referrals in the Somerset area. The aim is to make sure you have access to the right care from day one. Somerset will triage your referral based on the information you provide and the hospital will contact you to start your antenatal care. In the meantime if you are worried about your pregnancy, please tell your GP straight away.

Click here for Pregnancy Self Referral Link

Calling for Test Results

Test results received at the surgery are processed in the morning and are available to patients after 2:00pm. Please note that test results can also be accessed via the NHS App.

Translation service

If English is not your first language, or you have any other requirements, please ask at Reception to see if our translation service can help you. Please note that this is not always available straight away and may require an additional wait whilst a translator is sourced. This service is usually provided digitally rather than a translator attending in person.

Chaperones

Should you wish, patients are able to take someone into their appointment with them. However, should you wish someone to accompany you but do not have anyone with you, please ask at Reception if one of our team can act as a chaperone. Please note that we may also ask that a chaperone accompanies you in your meeting.

Policies

Please ask at Reception if you would like to see a copy of one of our policies.

NHS Somerset Rolls Out Brave AI

Please click here to read more about Brave AI being used at this practice to further support patients.