Our Services – Westgate Surgery
Alongside normal GP appointments we also offer the following services:
- Practice Nurse appointments
- Midwifery services
- Health Coach
- Joint injections
- Cervical screening, Coil removal, Depo and other contraceptive advice
- Travel vaccinations
- Childhood immunisations
- Taxi & HGV Medicals
- Long term condition management
- Shingles/Pneumo and Flu Vaccinations
- Carers health checks, help and advice
- Bereavement and Carers Cafe
Community Pharmacy Consultation Service Launch
GP CPCS provides a mechanism for patients to be referred by general practice to a community pharmacy for minor illnesses.
Using this new service can help alleviate pressure on GP appointments by harnessing the skills and knowledge of community pharmacists to treat a range of minor illnesses and allowing GPs to focus on more complex patients.
The service gives a patient a same-day appointment in a community pharmacy, face-to-face or remotely.
Please note our Reception team may triage your call and make a digital referral to a convenient pharmacy where you will receive suitable treatment and advice on the same day.
Here at Westgate, we are continually trying to improve our service. In particular, we are keen to Improve access to our service. Of late, we have been conscious that the wait for a routine appointment has lengthened. To try and address this, we have decided to make some changes to reduce missed appointments and improve how we plan our appointments throughout the day. By doing this, we will be able to increase the number of available routine appointments. This will involve:
- DNA’s (Did Not Attend appointment) – Improved communication of appointment times and new 3-strike policy to reduce the number of wasted appointments.
- Urgent Same-Day appointments – All urgent on-the-day appointments need to be made before 11am to allow more routine appointments.
- Increased response to online queries.
- Please read more about the new policy here: Improve access to our service.