My role’s still quite new and I’m excited to see where we can take urgent care services, as well as bringing new ones on board. I’m getting along great with the team, so I look forward to seeing what’s going to happen next.

Livia is the Service Manager at Derby Urgent Treatment Centre.

I’m most proud of doing my prescribing qualification. It’s great to have enhanced my skills in that way.

I love that in urgent care you see all ages, all genders, and people from a range of cultures. You never know what a shift will hold and you really feel like you’re making a difference.

I’d like the team to keep developing, honing our expertise, as a well-respected, helpful resource.

Definitely the people! I think you can fall in love with a job, and I’ve fallen in love with this one.